Outcomes that work in the real world.
Grounded in critical thinking and real-world evidence, our work delivers solutions that cut across the entire product implementation, with a focus on seamless integration into systems and workflows.
- Business case modeling
- Evidence and risk mitigation
- Workflow and process integration
- Implementation planning
- Lifecycle management
- User testing and evidence generation
- Formative Human Factors
- Regulatory pathway navigation
- Digital applications and platforms
- Device interfaces (digital and physical)
- Packaging, labelling and branding
- User manuals and instruction guides
- Training and education programs
Simplifying complex carb counting to empower patient decisions
Using realtime AI image recognition to help empower patients with type 2 diabetes to better estimate the carb load in food, improving clinical outcomes

Reducing the annual cost of patient training by $5million annually.
Reimagining the patient training experience to reduce complexity and annual patient training costs by an estimated £5million.

Achieving a 15 minute reduction in emergency services response time.
Using realtime data, deep learning and streamlined inter-agency workflows to predict and respond to incidents across hundreds of miles of road network.
That's why we offer a full suite of services to help at every step of the way, from customer insights to final product delivery.
We work collaboratively with our clients to ensure that their products are safe and meet all regulatory requirements.
Discover
Creating transformative products starts with a deep understanding of the business needs, customer needs and market trends. Our strategic insights team uses a combination of desktop and in-field research to gain deep insights and intelligence to guide the product strategy and deliver products that drive business growth.
Design
Our design process focuses on delivering exceptional product experiences from aesthetics and functionality to packaging and branding. It is important to us that the full product experience is not only thoroughly thought through, but vigorously tested with real people.
Deliver
Delivering robust, regulated products requires balancing business needs, technical feasibility and regulatory requirements. The delivery team integrates strategy, design, technology and human factors with Agile project management to align all needs and requirements.